Services

Our electric bike specific focus allows you to rest assured we can diagnose and repair your eBike no matter what the issue is. From the basic bicycle components to the state of the art battery technology, our Bosch Certified Electric Bike Technicians have a passion for eBikes that goes beyond the daily grind. We live, breath and ride electric bikes daily and understand what it takes to keep them running at peak performance. We take great pride in our work to become Alaska’s leader in sales and service of High-Performance Electric Bikes.

COMPLIMENTARY SERVICE

Relax and enjoy the ride, all new electric bikes come with 6 months of complimentary service to ensure you get off to a smooth start.

CERTIFIED ELECTRIC BIKE TECHNICIANS

Alaska eBike’s commitment to service goes beyond just a basic tune up. We were the first Bosch Certified Electric Bike Techs in Alaska and continue to stay up to date on the newest technology available in electric bikes!

SERVICEPLUS MEMBERSHIP

eBikes purchased from Alaska eBike are eligible for our ServicePlus Memberships. Free tune ups and total peace of mind for your eBike at $199 per year.

SERVICE PRICING

NEW EBIKE SERVICE

included free for 6 months

All new eBikes purchased from Alaska eBike include complimentary light tune-ups for the first 6 months free of charge. We recommend bringing the bike in for a tune-up around the first 100 miles.

GENERAL TUNE UP

$99+ *free for ServicePlus Members

Includes cleanup and adjustment of the brakes, derailleur’s, bearings, and a basic wheel true, as well as a torque check on all bolts.

This is ideal once per year for weekend riders and twice per year for daily riders.

COMPLETE TUNE UP

$149+ *$49 for ServicePlus Members

Going above and beyond the regular tune up by cleaning and lubricating all of the primary components on your bicycle while also running a battery diagnostic check to ensure your bike operates at peak performance.

OTHER EBIKE SERVICE

$95 per hour *$65 per hour for ServicePlus Members

Having troubles with your electric bike other than a basic tune-up? Bring your bike to Alaska’s electric bike experts. They will work quickly to help troubleshoot and repair your electric bike. We will always give you an upfront estimate for the time and expense required to fix your eBike and will never charge you more than the estimate without prior approval.

BATTERY DIAGNOSTIC CHECKUP

$75 *$45 for ServicePlus Members

We will run your battery through a diagnostic checkup to determine any problems, error codes, or other issues that may be present. Bosch powered eBikes include a diagnostic report that includes total charge cycles of the battery.

SERVICEPLUS MEMBERSHIP $199 per year

Why get a ServicePlus Membership?
  • Save Money on Routine Service
  • Keeps Your Electric Bike Like New Longer
  • Peace of Mind on Your Purchase
  • Direct to Customer Service and Repairs
  • Reduced Rates on Services
What does a ServicePlus Membership include?
  • Two Free Tune Ups ($49 Each After 2)
  • Free Delivery and Pick Up on All Service Calls*
  • Priority on All Service Work
  • Discount on Loaner eBikes**
  • Save $49 on Daily Rates for Family and Friends
*Within 49 miles of Anchorage
**Model selection and availability of loaner bikes varies. Price depends on model.