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Services

Your Electric Bike Experts in Alaska

At the heart of our shop is a singular focus: electric bikes. That means you can trust us to diagnose and repair your eBike—whatever the issue. From the traditional bicycle components to cutting-edge battery systems, our Bosch-Certified Electric Bike Technicians have the experience and passion to keep your ride in top shape.

We don’t just work on eBikes—we live, breathe, and ride them every day. That firsthand knowledge fuels our commitment to performance, reliability, and expert service.

Our mission is simple: to be Alaska’s #1 destination for electric bike sales and service.

COMPLIMENTARY SERVICE

Relax and enjoy the ride — every new electric bike comes with 6 months of complimentary service to ensure a smooth start.

CERTIFIED ELECTRIC BIKE TECHNICIANS

At Alaska eBike, our commitment to service goes far beyond a basic tune-up. We were proud to be the first Bosch-Certified Electric Bike Technicians in Alaska — and we continue to stay ahead of the curve with the latest in e-bike technology.

SERVICEPLUS MEMBERSHIP

eBikes purchased from Alaska eBike are eligible for our exclusive ServicePlus Membership — offering free tune-ups and total peace of mind for just $299 per year.

SERVICE PRICING

NEW EBIKE SERVICE

included free for 6 months

All new eBikes purchased from Alaska eBike include complimentary light tune-ups for the first 6 months free of charge. We recommend bringing the bike in for a tune-up around the first 100 miles.

LIGHT TUNE

$65 *free for ServicePlus Members

Includes inspection and adjustment of the brakes and derailleur’s.

GENERAL TUNE

$125+ *$75 for ServicePlus Members after two free tunes

Complete cleaning and lubricating, and inspection of all the primary components on your bicycle while also running a system diagnostic check to ensure your bike operates at peak performance.
This is ideal once per year for weekend riders and twice per year for daily riders.

SHOP RATE SERVICE

$150 per hour *$125 per hour for ServicePlus Members

Having troubles with your electric bike other than a basic tune-up? Bring your bike to Alaska’s electric bike experts. They will work quickly to help troubleshoot and repair your electric bike. We will always give you an upfront estimate for the time and expense required to fix your eBike and will never charge you more than the estimate without prior approval.

DIAGNOSTIC CHECK FEE

$125 *$75 for ServicePlus Members

Bought Your eBike Somewhere Else? No Problem.

Even if you didn’t purchase your eBike from Alaska eBike, we’re still here to help. Our experienced technicians can diagnose a wide range of issues—even if we can't source specific parts for your brand. We’ll identify the problem and guide you on what parts you may need to order from your manufacturer.

For Bosch-powered eBikes, we offer a full diagnostic checkup, including error codes, battery health, and total charge cycles. You'll receive a detailed report to help you understand exactly what’s going on with your eBike.

Your ride matters to us—no matter where it came from.

SERVICEPLUS MEMBERSHIP $299 per year

Why get a ServicePlus Membership?
  • Save Money on Routine Service
  • Keeps Your Electric Bike Like New Longer
  • Peace of Mind on Your Purchase
  • Direct to Customer Service and Repairs
  • Reduced Rates on Services
What does a ServicePlus Membership include?
  • Two Free Tune Ups ($75 Each After 2)
  • 50% Off Delivery/Pick Up on Service Calls*
  • Priority Speed on Service Work
  • Save 25% on Rental Rates for Family and Friends**
*Within 20 miles of Shop
**Can not combine with other discounts or coupons